IT Assessment Programme Launch

Syntax IT Services Division has launched a new IT Assessment Programme to support businesses in their bid to achieve greater value, increased efficiency and stronger governance for their IT strategy.

The half day free assessment focuses on four key areas of a business:

Corporate IT Governance and Strategic Alignment: A practical approach to IT governance and best practices, with particular focus on the IT strategy supporting the business strategy, how IT is valued within the business including:

• Understanding the business strategy, key priority areas, and business problem statements
• A current view of IT within the business
• Specific compliance requirements and risks to be mitigated
• What performance measures are already in place

IT Service Maturity: reviewing where the IT function is on the service management maturity curve and analyse what is appropriate for the business and the practical benefits of service improvement, including:

• Quality of service and service management delivered into the client
• ‘As is’ view of key service delivery areas and desired state
• Identifying opportunities to increase shareholder value

IT Efficiency: identifying areas to reduce cost without affecting operational delivery, appropriate benchmarking of the delivery partners, including Communications, Contracted Services, Capital Assets and mid-contract reviews, specifically considering:

• Reduction in duplicated services
• In life contract benchmarking
• Opportunities for detailed review of the largest cost areas

Measures and KPIs: objective measurement of performance of the IT function, how efficient is it compared with similar organisations, and how effective is it in supporting the business strategy such as:

How is IT performance measured against the business strategy

• Cost and efficiency balanced score cards

IT Services Director David White explained: “The goal of our Advisory Service is to ensure that our clients gain maximum benefit from any investment in Technology and Support. This requires a clear understanding of the business goals in the first instance and subsequently how any investment in IT supports those goals.

“Recommendations made as a result of this assessment will focus purely on efficiency gains, greater governance and increased value against the business strategy.”

To take advantage of this service, please contact us